Gerron Scott Consulting
Student Success By Design
Planned with Purpose, Not by Chance
Design systems that place students at the center of every decision.
Student Success by Design
What if student success wasn’t just about working harder — but designing smarter?
Student Success by Design™ equips higher education professionals with a powerful toolkit to intentionally build systems that center students, eliminate barriers, and create lasting institutional change. Grounded in systems thinking and equity-driven design, this course empowers advisors, administrators, and senior leaders to rethink, realign, and redesign their approach to student success.
Who It’s For
Advisors, Directors, Executive Leaders, Staff and Faculty who believe in student success.
Format: 8 modules — virtual or in-person
What You'll Learn
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Apply systems thinking to design more inclusive student experiences
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Use journey mapping and personas to uncover hidden barriers
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Translate insights into strategies that drive measurable outcomes
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Build cross-campus alignment around student success
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Sustain long-term innovation across advising, support, and leadership
Program Modules
Module 1: Foundations of Intentional Design Explore the key principles of systems thinking and design-based strategy. Learn how intentional structures create scalable student success.
Module 2: Student Personas and Equity-Centered Design Use empathy-driven tools to develop student personas and center diverse identities in your strategy. .
Module 3: Journey Mapping the Student Experience Map the student journey from entry to completion to identify pain points, barriers, and opportunities for impact.
Module 4: Identifying Gaps, Challenges, and Leverage Points Uncover hidden inequities and systemic disconnects. Learn how to find root causes, not just symptoms, and where small changes drive big results.
Module 5: From Insight to Action Convert your observations and findings into actionable strategies with clear outcomes. Make your data meaningful and your change measurable.
Module 6: Leading the Change Process Whether you manage a team or influence from within, this module gives you the tools to lead system-wide change with confidence and clarity.
Module 7: Sustaining Student Success Build infrastructure, culture, and practices that keep equity-centered innovation alive long after the course ends.
Module 8: Capstone & Commitment Develop a practical, high-impact capstone project tailored to your role, your institution, and your students.
